Privacy Policy

This Privacy Policy explains how No Off Season (No Off Season, LLC, “NOS,” “we,” “us”), a gym at 25620 Friendship Rd, Daphne, AL 36526, collects, uses and protects information when you visit trainnos.com, contact us, or take part in our text message program, NOS Lead Alerts.

Information we collect

• Find Your Fit quiz: your first name, mobile number, your answers (for example goals, schedule and budget) and your consent to be contacted.
• NOS Lead Alerts opt-in: the name and mobile number of staff who opt in, the consent wording they agreed to, the date and time, and their browser type.
• Email sign-ups and testimonials: the name, email, text and photo you choose to send us.
• Site usage: pages visited, the link or campaign that brought you here, device type and approximate region, tied to random identifiers stored in your browser. We do not use these to identify you personally.

How we use it

• To respond to you and recommend the right training program.
• To send NOS Lead Alerts: text messages to our staff when a prospective client contacts the gym, so they can follow up quickly.
• To run, secure and improve our website.

SMS and mobile information

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except the service providers below that deliver messages on our behalf.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Details are in the SMS Terms section of our Terms & Conditions.

Who we share it with

We share information only with service providers that help us run the site and our messages, under their own privacy and security commitments: Supabase (database and file storage), Vercel (website hosting and analytics), Twilio (text message delivery) and Google (staff sign-in). We may also disclose information if the law requires it. We never sell personal information.

How long we keep it

We keep lead and opt-in records while they are useful for following up with you or proving consent, and delete detailed site-usage records automatically after a set period. You can ask us to delete your information at any time.

Your choices

• Reply STOP to any text from us to stop receiving messages.
• Email brannon@trainnos.com or call (251) 895-4302 to see, correct or delete the information we hold about you.

Children

Parents may tell us about a child athlete through our quiz. We do not knowingly collect information directly from children under 13.

Changes and contact

We will post any changes on this page with a new “Last updated” date. Questions? Contact No Off Season at brannon@trainnos.com, (251) 895-4302, or 25620 Friendship Rd, Daphne, AL 36526.